$&@#$@$@!

Tuesday 7:00 a.m.: Take Honda to dealership for scheduled maintenance and recall work on transmission. Told van would be ready in afternoon.

Tuesday 4:00 p.m.: Told that dealership had to order part for recall work, but van would be ready Wednesday by noon.

Wednesday 4:00 p.m.: Oh, nobody called you? So sorry. Well, part didn't come in today but it will be in tomorrow.

Thursday 3:30 p.m.: Dealership rep #1: Oh, nobody called you? So sorry. The van is ready. You can come pick it up.

Thursday 3:31 p.m.: Dealership rep #2 leaving message on home answering machine: The part is still not available and is on backorder. Please come get a loaner car. It could be two weeks before we get the part.

Thursday 7:00 p.m.: I take a bus to the dealership to get the loaner car.

Friday 10:00 a.m.: The van is done. We had the part in stock all along.